Under UK data protection law, I must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

· Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.

· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

· Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

· Your right to withdraw consent – When I use consent as my lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, I must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.

My lawful bases for the collection and use of your data:

My lawful bases for collecting or using personal information to provide client services, hypnotherapy and psychotherapy are:

Legitimate interests – I collecting your information because it benefits you, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.

My legitimate interests are:

I need to gather relevant information from a client regarding any health conditions that can be worked on during hypnotherapy. In order to understand what a client’s issues are, certain questions need to be asked regarding some physical or mental conditions so the client would be best to confirm if they have any of the conditions asked about to assist with the therapy. This information is purely optional, and to benefit the client during sessions.

For more information on my use of legitimate interests as a lawful basis you can contact me using the contact details set out above.

Where I get personal information from

Directly from you

How long I keep information

I am not bound by any law to hold on to personal information for an adult 18 years and over for any longer than required. I will retain information for a 6 month period, purely for revisiting, should a client feel they would like to resume sessions again, after a short time. Otherwise, once 6 months has lapsed, I will delete all information held. The client can request deletion at any time by emailing me the request.

Duty of confidentiality

I am subject to a common law duty of confidentiality. However, there are circumstances where I will share relevant health and care information. These are where:

· you’ve provided me with your consent (I have taken it as implied to provide you with care, or you have given it explicitly for other uses);

· I have a legal requirement (including court orders) to collect, share or use the data;

· on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);

· If in England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied; or

· If in Scotland – I have the authority to share provided by the Chief Medical Officer for Scotland, the Chief Executive of NHS Scotland, the Public Benefit and Privacy Panel for Health and Social Care or other similar governance and scrutiny process.

How to complain

If you have any concerns about my use of your personal data, you can make a complaint to me using the contact details at the top of this privacy notice.

If you remain unhappy with how I have used your data after raising a complaint with me, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint